This five day course will provide you with the knowledge and skills required to support a Windows 8.1 deployment in medium and large enterprise environments and to resolve technical issues by developing a troubleshooting methodology for Windows 8.1.
Exam 70-688: Configuring and Managing Windows 8.1: counts as credit toward the following certification(s): Microsoft Certified Solutions Associate (MCSA): Windows 8.1
Describe the processes involved in planning and using a troubleshooting methodology for Windows 8.1.
Troubleshoot startup issues and operating system services on a Windows 8.1 system.
Resolve issues related to hardware devices and device drivers.
Troubleshoot computers remotely.
Troubleshoot issues related to network connectivity.
Troubleshoot client configuration failures and GPO application issues.
Troubleshoot issues related to user settings.
Troubleshoot remote connectivity issues.
Resolve issues related to accessing resources from computers that are domain-joined.
Resolve issues related to accessing resources from computers that are not domain-joined.
Troubleshoot issues related to application installation and operation.
Maintain Windows 8.1 following deployment.
Design and implement extranet connectivity for Windows 8.1.
Recover a computer running Windows 8.1.