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Course Code: MDyCRM13
Microsoft Dynamics CRM is a customer relationship management (CRM) solution that provides the tools and capabilities needed to create and easily maintain a clear picture of customers, from first contact through to purchase and post-sales.
Course Benefits
Deploy a CRM solution that adapts to all your business processes
Provides the tools and capabilities needed to create and easily maintain a clear picture of customers, from first contact through to purchase and post-sales.
Microsoft Dynamics CRM helps companies transform their businesses by equipping and inspiring the individuals to do their best work.
Gain timely business insight through real-time CRM reports & dashboards
Increase customer retention & drive more sales from each relationship
Units
| UnitsId | Unit Name | Duration | Prerequisites |
|---|---|---|---|
| 66 | 80539: Installation and Deployment in Microsoft Dynamics CRM 2013 | 16 | Aware about Win Server 2008 or 2012 |
| 67 | 80542: Customization and Configuration in Microsoft Dynamics CRM 2013 | 24 | No Prerequisites |
| 68 | 80545: Customer Service in Microsoft Dynamics CRM 2013 | 8 | Required: 80542 |
| 69 | 80546: Sales Management in Microsoft Dynamics CRM 2013 | 8 | Required: 80546 |
Details
Depend on Each track you choose.
Please write to us at
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for the course price, schedule & location.