Microsoft Dynamics 365 Customer Insights (Data) Specialist (MB-260)

Categories: Microsoft

Course Content

View Course Modules

Customer Data Platform Instructor-Led Course Outline

A course by

M

Customer Data Platform specialists implement solutions that provide insight into customer profiles and that track engagement activities to help improve customer experiences and increase customer retention. In this Data Platform Specialty course, students will learn about the Dynamics 365 Customer Insights solution, including how to unify customer data with prebuilt connectors, predict customer intent with rich segmentation, and maintain control of customer data. This course begins with importing and transforming your customer data and culminates with extending your customer data platform solution into the Power Platform and Dynamics 365 applications.