Delivering Constructive Criticism Training

What Will You Learn?

• After completing this course, participants will have learned to:
• Determine the right place to give feedback
• Consider informal feedback
• Gather facts on the issue
• Create an action plan
• Practice tone
• Control and create an impact
• Criticize in private, praise in public
• Create a safe environment for providing criticism
• Monitor body language
• Develop understanding and active listening
• Be collaborative
• Set goals
• Check emotions and outbursts
• Diffuse negative emotions, including anger
• Understand what not to do
• Measure results