Course Content
Team Communication Training

After completing this course, participants will have learned to:

Topic 1

Getting Started

  • The Parking Lot
  • Workshop Objectives
  • Action Plans & Evaluations

Topic 2

Building Team Trust

  • Why is Trust Important?
  • Building Trust

Topic 3

Defining Teams

  • Making the Grade
  • Looking Into Ourselves
  • Debrief

Topic 4

The Stages of Team Development

  • Forming
  • Storming
  • Norming
  • Performing
  • Adjourning
  • Forming an Effective Team
  • Making Connections

Topic 5

Establishing Team Norms

  • Characteristics of Teams
  • Ground Rules
  • Team Contracts

Topic 6

Team Building with TORI

  • What Does TORI Mean?

Topic 7

Working as a Team

  • Putting it Into Perspective
  • No Need for Black & White Thinking
  • Degrees of Support

Topic 8

Communication

  • Defining Communication
  • Listening Skills

Topic 9

Your Team Player Type

  • What’s Your Team Player Type?
  • What Does it Mean To Have a Number?
  • My Team Style

Topic 10

Becoming a Good Team Player

  • Attitude is Everything!