Highly Effective Management Training
    About Lesson

    After completing this course, participants will have learned to:

    Topic 1

    Introduction to Management

    • What is Management?
    • What do Managers do?
    • What does it take to be a Manager?
    • Why does management matter?

    Topic 2

    Organizational Strategy

    • Basics of Organizational Strategy
    • Sustainable competitive advantage
    • Strategy-making process
    • Corporate, industry, firm level strategies

    Topic 3

    Ethics and Social Responsibility

    • What is ethical workplace behavior?
    • What is unethical workplace behavior?
    • How to make ethical decisions
    • What is social responsibility?

    Topic 4

    Innovation and Change

    • Organizational innovation
    • Why innovation matters
    • Managing innovation
    • Organizational change
    • Why change occurs and why it matters
    • Principles of Managing change

    Topic 5

    Managing Information

    • Why information matters
    • Strategic importance of information
    • Characteristics and costs of useful Information
    • Getting and sharing Information

    Topic 6

    Organizational Structures and Process

    • Departmentalization
    • Organizational authority
    • Job design
    • Designing organizational process

    Topic 7

    Decision-Making

    • What is rational decision-making?
    • Steps to rational decision-making
    • Limits to rational decision-making
    • Improving decision-making

    Topic 8

    Managing Teams

    • The good and the bad of using teams
    • Kinds of teams
    • Work team characteristics
    • Enhancing work team effectiveness

    Topic 9

    Control

    • Basics of control
    • The control process
    • Is control necessary or possible?
    • How and what to control
    • Control methods

    Topic 10

    Motivation and Leadership

    • Basics of motivation
    • Equity theory
    • Expectancy theory
    • What is leadership?
    • Situational leadership
    • Strategic leadership