Course Code: UCA v9.0
Unity Connection Administration (UCA) v9.0 describes Cisco Unity Connection administration features, options, and configuration settings as they apply to the administrator. The course presents Cisco Unity Connection with the focused goal of providing the administrators with the necessary skills to perform their day-to-day job functions using the Cisco Unity Connection version 9.0 system. Students that require skills beyond administration where engineering, integration, and networking skills are required should consider the Implementing Cisco Unity Connection (IUC) course.
Course Benefits
This course provides an understanding of latest Cisco Unity Connection version 9.0 features such as Unified Messaging concepts and implementation, including Single Inbox, Text to Speech, and calendars.
Units
UnitsId | Unit Name | Duration | Prerequisites |
---|---|---|---|
246 | UCA v9.0 – Unity Connection Administration | 16 | Required : CCNA , basic knowledge of traditional PSTN operations and technologies, including PBX and voice-mail administration tasks and Basic under |
Details
Required: ICND1: Interconnecting Cisco Network Devices Part 1 v2.0
Required: ICND2: Interconnecting Cisco Networking Devices Part 2 v2.0
Basic understanding of fundamental terms and concepts of computer networking, including LANs, WANs, and IP switching and routing.
Basic knowledge of traditional PSTN operations and technologies, including PBX and voice-mail administration tasks
Basic understanding of Cisco Unified Communications Manager
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