Topic 1

Getting Started

• Icebreaker
• Pre-Assignment Review
• Workshop Objectives

Topic 2

Types of Interview Questions

• Direct Questions
• Non-Direct Questions
• Hypothetical or Situational Questions
• Behavioral Descriptive Questions
• Case Study

Topic 3

Introduction to Recruitment

• What is Recruitment?
• Challenges and Trends
• Sourcing Candidates
• Requirements
• Case Study

Topic 4

Avoiding Bias in Your Selection

• Expectancy Effect
• Primacy Effect
• Obtaining Bias Information
• Stereotyping
• Case Study

Topic 5

The Interview

• Phone Interviews
• Traditional Interviews
• Situational Interviews
• Stress Interviews
• Case Study

Topic 6

Measuring the Results

• Cost Breakdown
• Employee Quality
• Recruiter Effectiveness
• Fine Tuning
• Case Study