Creative Problem Solving Training

By the end of this course, participants will:
Have a greater understanding of problems & the creative problem solving process
Learn what types of information to gather with some key questions
Use four different problem definition tools
Learn to write concrete problem statements
Master idea generating tools like affinity diagrams, word chaining, the box method, the Looking through a different Lens & the blink method
Learn to evaluate potential solutions against specific criteria like a cost/benefit analysis or group voting
Learn to perform a final analysis and selecting a solution
Gain insight into the roles that facts & intuition play in selecting a solution
Understand the why's & how's of refining & re-refining a shortlist
Learn how to identify the tasks & resources necessary to implement a solution
Understand how to evaluate & adapt solutions to reality
Learn to utilize follow-up to celebrate successes & identify improvements