Course Content
Effective Delegation Training
    About Lesson

    After completing this course, participants will have learned to:

    Topic 1

    Getting Started

    • Icebreaker
    • Pre-Assignment Review
    • Workshop Objectives

    Topic 2

    Giving Instructions

    • Three Types of Instructions
    • Examples
    • Preparing Instructions

    Topic 3

    Why Delegate?

    • Advantages & Disadvantages
    • Delegation Do’s and Don’ts
    • Self-Assessment

    Topic 4

    Monitoring Delegation

    • Why Monitor Delegation?
    • Advantages of Monitoring Delegation
    • Methods to Monitor Delegation

    Topic 5

    What is Delegation?

    • Delegation Definitions
    • Levels of Delegation
    • Guidelines for Success
    • Lateral Delegation

    Topic 6

    Practicing Delegation

    • Your Role in Delegation
    • Employees’ Role in Delegation
    • When to Delegate
    • Whom to Delegate To
    • Delegating Authority
    • Monitoring Delegation
    • Managing Disappointments

    Topic 7

    Picking the Right Person

    • Demonstrated Based on Skill Level
    • Employee Motivation
    • Employee Workload
    • Matching of Skills & People

    Topic 8

    Giving Feedback

    • The Ingredients of Good Feedback
    • What Makes Feedback Effective
    • Case Studies

    Topic 9

    The Delegation Meeting

    • Clarity in Communication
    • Context & Relevance
    • Ensuring Understanding
    • Setting Performance Standards
    • Delegating Authority
    • Setting Support
    • Clarity in Expectations & Committment
    • Rewards & Recognition

    Topic 10

    Becoming a Good Delegator

    • Characteristics of Effective Delegators
    • Personal Action Plan
    • Recommended Readings