Emotional Intelligence (EQ) For Professionals Training

After completing this course, participants will have learned to:

Topic 1

EQ – A Passing Fad?

  • The Power of Emotions
  • The Limbic System
  • Useful Models of Emotional Intelligence
  • Reflection

Topic 2

I Feel therefore I Am

  • Tuning In to Your Own Emotions
  • Johari Window
  • Self-Control
  • Resilience
  • Reflection

Topic 3

The Emotions of Others

  • Interpersonal skills
  • Social Awareness and Empathy
  • Emotions and Culture
  • Reflection

Topic 4

Emotions @ Work

  • Influencing Others
  • Having Difficult Conversations
  • Dealing with Change
  • Toxic Workplaces and Emotional Intelligence
  • Reflection

Topic 5

The Dark side

  • Manipulation
  • Emotional Honesty
  • Reflection

Topic 6

Leading and Emotions

  • Leadership and Emotional Intelligence
  • Emotional Agility
  • Cultivating EI in organisations
  • Reflection

Topic 7

Reflections

  • Create an Action Plan
  • Accountability = Action
  • References