About Lesson
After completing this course, participants will have learned to:
Topic 1
EQ – A Passing Fad?
- The Power of Emotions
- The Limbic System
- Useful Models of Emotional Intelligence
- Reflection
Topic 2
I Feel therefore I Am
- Tuning In to Your Own Emotions
- Johari Window
- Self-Control
- Resilience
- Reflection
Topic 3
The Emotions of Others
- Interpersonal skills
- Social Awareness and Empathy
- Emotions and Culture
- Reflection
Topic 4
Emotions @ Work
- Influencing Others
- Having Difficult Conversations
- Dealing with Change
- Toxic Workplaces and Emotional Intelligence
- Reflection
Topic 5
The Dark side
- Manipulation
- Emotional Honesty
- Reflection
Topic 6
Leading and Emotions
- Leadership and Emotional Intelligence
- Emotional Agility
- Cultivating EI in organisations
- Reflection
Topic 7
Reflections
- Create an Action Plan
- Accountability = Action
- References