Employee Experience Platform Specialist (MS-080)

Module 1: Design digital employee experiences

  • Evaluate existing systems and identify requirements
  • Identify stakeholders and users
  • Recommend employee experience solutions and strategies

Module 2: Introduction to the Microsoft Viva suite

  • Describe the four experience areas of Connection, Growth, Purpose, and Insights supported by Viva
  • Explain what Microsoft Viva apps are
  • Identify resources needed to set up each Viva app
  • Create an adoption plan to use Viva to solve business scenarios for the four-employee experience areas of Connection, Insight, Purpose, and Growth

Module 3: Introduction to Viva Connections

  • Describe the main features of Viva Connections
  • List technical requirements/prerequisites for Viva Connections implementation
  • Explain the differences between desktop and mobile experiences
  • Identify 2-3 business use cases for Viva Connections

Module 4: Plan for Viva Connections

  • Identify key stakeholders for the deployment of Viva Connections
  • Align and prioritize scenarios for Viva Connections
  • Plan and design for the Dashboard, the Feed, and Resources by scenarios and audiences
  • Consider how your organization will scale adoption

Module 5: Design skilling and growth experiences with Viva Learning

  • Assess your organization’s existing learning experiences
  • Plan and strategize for Viva Learning
  • Coordinate the implementation of Viva Learning
  • Recommend an adoption strategy for Viva Learning

Module 6: Guided Project – Create a featured set of content in Viva Learning

  • Manage permissions and content sources for Viva Learning
  • Manage SharePoint as a content source
  • Build a new featured set of content in Viva Learning
  • Lab: Add Knowledge Administrator and Knowledge Manager
  • Lab: Configure learning content sources
  • Lab: Add SharePoint as a content source
  • Lab: Manage learning content in SharePoint
  • Lab: Create featured content set

Module 7: Design productivity and well-being experiences with Viva Insights

  • Identify core team and business stakeholders
  • Assess existing employee productivity and well-being solutions
  • Define goals and target scenarios
  • Coordinate setup and configuration of Viva Insights
  • Understand best practices for communication and adoption planning

Module 8: Introduction to Viva Topics

  • Describe how AI interacts with Viva Topics
  • Identify the administrator scenarios for Viva Topics
  • Optimize your SharePoint environment to take advantage of Viva Topics
  • Sign up for a trial of Viva Topics
  • Create a Topic center & assign licenses
  • Change the name of the Topic center

Module 9: Plan roles, automation, and training for Viva Topics

  • Describe the different Viva Topics roles
  • Identify scenarios you can automate
  • List the skills your users need to get the most out of Viva Topics

Module 10: Role of an OKR Champion

  • Define the role of an OKR Champion
  • Name and describe the four key responsibilities of an OKR Champion
  • Identify three strategies for effective communication
  • Identify the three timeframes for sending out resources and where to find these resources

Module 11: Learn OKR essentials with Viva Goals

  • Define the key components of an OKR and articulate how they fit together in the OKR framework
  • Identify the five OKR Superpowers and how to leverage them
  • Explain best practices for getting started with OKRs and Viva Goals, including key phases of change management