Course Content
Employee Onboarding Training

After completing this course, participants will have learned to:

Topic 1

Getting Started

  • Workshop Objectives

Topic 2

Following Up with New Employees

  • Initial Check In
  • Following Up
  • Setting Schedules
  • Mentor’s Responsibility
  • Case Study

Topic 3

Purpose of Onboarding

  • Start-up Cost
  • Anxiety
  • Employee Turnover
  • Realistic Expectations
  • Case Study

Topic 4

Setting Expectations

  • Defining Requirements
  • Identifying Opportunities for Improvement and Growth
  • Setting Verbal Expectations
  • Putting It in Writing
  • Case Study

Topic 5

Introduction

  • What is Onboarding?
  • The Importance of Onboarding
  • Making Employees Feel Welcome
  • First Day Checklist
  • Case Study

Topic 6

Resiliency and Flexibility

  • What is Resiliency?
  • Why Is It Important?
  • Five Steps
  • What is Flexibility?
  • Why Is It Important?
  • Five Steps
  • Case Study

Topic 7

Onboarding Preparation

  • Professionalism
  • Clarity
  • Designating a Mentor
  • Training
  • Case Study

Topic 8

Assigning Work

  • General Principles
  • The Dictatorial Approach
  • The Apple Picking Approach
  • The Collaborative Approach
  • Case Study

Topic 9

Onboarding Checklist

  • Pre-Arrival
  • Arrival
  • First Week
  • First Month
  • Case Study

Topic 10

Providing Feedback

  • Characteristics of Good Feedback
  • Feedback Delivery Tools
  • Informal Feedback
  • Formal Feedback
  • Case Study

Topic 11

Creating an Engaging Program

  • Getting Off on the Right Track
  • Role of Human Resources
  • Role of Managers
  • Characteristics
  • Case Study

Topic 12

Wrapping Up

  • Words from the Wise