Giving Constructive Feedback Training

Categories: Human Resources
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What Will You Learn?

  • After completing this course, participants will have learned to:
  • Explain why feedback is essential
  • Use non-verbal messages
  • Interpret the speech and actions of people
  • Apply a framework for providing formal or informal feedback
  • Use descriptive language in delivering feedback
  • Describe six characteristics of effective feedback
  • Probe effectively
  • Stay neutral and rational
  • Be descriptive for easy understanding
  • Listen, accept and change
  • Provide feedback in real situations
  • Understand feedback definitions and terminology
  • Speak clearly
  • Use communication strategies
  • Understand the characteristics of effective feedback
  • Receive feedback graciously
  • Test the waters through role playing

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