About Lesson
After completing this course, participants will have learned to:
Topic 1
Introduction to Management
- What is Management?
- What do Managers do?
- What does it take to be a Manager?
- Why does management matter?
Topic 2
Organizational Strategy
- Basics of Organizational Strategy
- Sustainable competitive advantage
- Strategy-making process
- Corporate, industry, firm level strategies
Topic 3
Ethics and Social Responsibility
- What is ethical workplace behavior?
- What is unethical workplace behavior?
- How to make ethical decisions
- What is social responsibility?
Topic 4
Innovation and Change
- Organizational innovation
- Why innovation matters
- Managing innovation
- Organizational change
- Why change occurs and why it matters
- Principles of Managing change
Topic 5
Managing Information
- Why information matters
- Strategic importance of information
- Characteristics and costs of useful Information
- Getting and sharing Information
Topic 6
Organizational Structures and Process
- Departmentalization
- Organizational authority
- Job design
- Designing organizational process
Topic 7
Decision-Making
- What is rational decision-making?
- Steps to rational decision-making
- Limits to rational decision-making
- Improving decision-making
Topic 8
Managing Teams
- The good and the bad of using teams
- Kinds of teams
- Work team characteristics
- Enhancing work team effectiveness
Topic 9
Control
- Basics of control
- The control process
- Is control necessary or possible?
- How and what to control
- Control methods
Topic 10
Motivation and Leadership
- Basics of motivation
- Equity theory
- Expectancy theory
- What is leadership?
- Situational leadership
- Strategic leadership