Highly Effective Management Training

After completing this course, participants will have learned to:

Topic 1

Introduction to Management

  • What is Management?
  • What do Managers do?
  • What does it take to be a Manager?
  • Why does management matter?

Topic 2

Organizational Strategy

  • Basics of Organizational Strategy
  • Sustainable competitive advantage
  • Strategy-making process
  • Corporate, industry, firm level strategies

Topic 3

Ethics and Social Responsibility

  • What is ethical workplace behavior?
  • What is unethical workplace behavior?
  • How to make ethical decisions
  • What is social responsibility?

Topic 4

Innovation and Change

  • Organizational innovation
  • Why innovation matters
  • Managing innovation
  • Organizational change
  • Why change occurs and why it matters
  • Principles of Managing change

Topic 5

Managing Information

  • Why information matters
  • Strategic importance of information
  • Characteristics and costs of useful Information
  • Getting and sharing Information

Topic 6

Organizational Structures and Process

  • Departmentalization
  • Organizational authority
  • Job design
  • Designing organizational process

Topic 7

Decision-Making

  • What is rational decision-making?
  • Steps to rational decision-making
  • Limits to rational decision-making
  • Improving decision-making

Topic 8

Managing Teams

  • The good and the bad of using teams
  • Kinds of teams
  • Work team characteristics
  • Enhancing work team effectiveness

Topic 9

Control

  • Basics of control
  • The control process
  • Is control necessary or possible?
  • How and what to control
  • Control methods

Topic 10

Motivation and Leadership

  • Basics of motivation
  • Equity theory
  • Expectancy theory
  • What is leadership?
  • Situational leadership
  • Strategic leadership