ITIL® 4 Foundation Training

Categories: PeopleCert®
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What Will You Learn?

  • This ITIL 4 Foundation Training course includes:
  • Instructor-guided or self-paced learning options
  • Accredited course content and curriculum
  • ITIL 4 Foundation exam
  • Take2 exam re-sit
  • Practice exams, prep questions, and additional resources
  • In this ITIL 4 Foundation course, you will learn the following:
  • The ITIL 4 end-to-end IT/digital operating model.
  • How to use the ITIL 4 model to create, deliver, and continuously improve tech-enabled products and services.
  • The impact of technology and IT teams in a broader business strategy.
  • Prepare for and pass the ITIL 4 Foundation certification exam.
  • Identify opportunities to develop IT practices using ITIL guidelines.
  • Interact with IT teams using ITIL 4 terminology and concepts.
  • Explore the service value chain and IT service management practices.
  • Recognize the importance of IT and business integration.
  • Continue learning and face new challenges with after-course one-on-one instructor coaching.
  • ITIL 4 Foundation Training Prerequisites
  • No specific experience is required to join! But do bring your curiosity and willingness to try new, innovative things.
  • ITIL 4 Foundation Certification Information
  • To earn this certification, you must:
  • Sit for the ITIL 4 Foundation exam via PeopleCert®’s online proctoring service.
  • Score a 65% on the exam in 60 minutes.

Course Content