Course Content
ITIL® 4 Practitioner: Information Security Management Training
    About Lesson

    Learning Objectives

    Introduction to Information Security Management

    In this module, you will learn how to:

    • Understand the purpose and description of the ITIL Information Security Management Practice
    • Familiarize yourself with the common terms and concepts
    • Learn the scope of the Information Security Management Practice Area
    • Explain practice success factors
    • Identify key metrics

     

    Module 2: Value Streams and Processes

    In this module, you will learn how to:

    • Apply processes to fulfill the purpose of the practice
    • Assess value stream contribution

     

    Module 3: Organizations and People

    In this module, you will learn how to:

    • Define roles, competencies, and responsibilities
    • Understand organizational structure and teams

     

    Module 4: Information and Technology

    In this module, you will learn how to:

    • Facilitate information exchange
    • Implement automation and tooling

     

    Module 5: Partners and Suppliers

    In this module, you will learn how to:

    • Identify the dependencies of the practice on third parties
    • Recognize how partners and suppliers can support the practice

     

    Module 6: Capability Assessment and Development

    In this module, you will learn how to:

    • Evaluate the practice capability levels
    • Conduct capability self-assessment
    • Develop Information Security management capability

     

    Module 7: Recommendations for Practice Success