ITIL® 4 Practitioner: Release Management Training
    About Lesson

    Introduction to Release Management 

    In this module, you will learn how to:  

    • Understand the purpose and description of the ITIL Release Management Practice 
    • Familiarize yourself with the common terms and concepts 
    • Learn the scope of the Release Management Practice Area 
    • Explain practice success factors 
    • Identify key metrics 

    Module 2: Value Streams and Processes 

    In this module, you will learn how to:  

    • Apply processes to fulfill the purpose of the practice 
    • Assess value stream contribution 

    Module 3: Organizations and People 

    In this module, you will learn how to:  

    • Define roles, competencies, and responsibilities 
    • Understand organizational structure and teams 

    Module 4: Information and Technology 

    In this module, you will learn how to:  

    • Facilitate information exchange 
    • Implement automation and tooling 

    Module 5: Partners and Suppliers 

    In this module, you will learn how to:  

    • Identify the dependencies of the practice on third parties 
    • Recognize how partners and suppliers can support the practice 

    Module 6: Capability Assessment and Development 

    In this module, you will learn how to:  

    • Evaluate the practice capability levels 
    • Conduct capability self-assessment 
    • Develop release management capability 

    Module 7: Recommendations for Practice Success