ITIL® 4 Specialist: Create, Deliver, and Support Training

Categories: PeopleCert®
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What Will You Learn?

  • In this ITIL 4 Specialist course, you will learn how to:
  • Plan and build a service value stream to create, deliver and support service.
  • Identify how relevant ITIL practices contribute to the creation, delivery, and support across the SVS and value streams.
  • Create, deliver, and support services.
  • Practice exams, prep questions, and additional resources are included.
  • ITIL 4 Specialist Training Prerequisites
  • Accredited training for the ITIL Managing Professional modules is mandatory to enable a complete understanding of the core material. All modules have Learning Tree course 1199, ITIL® 4 Foundation Training, as a prerequisite.
  • ITIL 4 Specialist Certification Information
  • The course prepares you for the ITIL 4 Specialist: Create, Deliver, and Support exam, one of five exams needed to achieve ITIL 4 Managing Professional (MP) Certification.
  • You will be provided with an exam voucher for each exam and a link to register and schedule your online exam sessions with the PeopleCert® web proctoring service. You will take your exams after you have completed your training course. Visit the PeopleCert website for more information on the logistics of taking your web-proctored exam with PeopleCert.

Course Content