ITIL® 4 Specialist: Plan, Implement & Control Training

Categories: PeopleCert®

In this course, you will receive:
Official course content and curriculum
PeopleCert Exam Voucher included
Take2 exam re-sit included (eligible on public events)
After-course instructor coaching benefit included
Training Prerequisites
ITIL 4 Foundation Certificate (Course 1199) or ITIL 4 Managing Professional Transition Certificate.
Exam Information
60 questions
Multiple choice
39 out of 60 marks required to pass (65%)
90 minutes
Closed book.
Certification Renewal
Starting 2023, all PeopleCert Global Best Practice certifications will need to be renewed after 3 years.

The ITIL 4 Specialist: Plan, Implement and Control combined practice module is for IT professionals aiming to establish good cross-practice collaboration and effective service value streams.
The individuals can demonstrate their understanding and application of the key concepts covered in the five ITIL Management Practices at both strategic and operational levels, maximizing value from these practices. These are namely: ITIL 4 Change Enablement Practice, ITIL 4 Deployment Management Practice, ITIL 4 Release Management Practice, ITIL 4 Service Configuration Management Practice, and ITIL 4 IT Asset Management Practice.
This course is part of the ITIL Practice Manager Certification course series.
ITIL 4 Specialist: Plan, Implement and Control enables professionals to:
Define the key concepts, principles, values and challenges of ITIL 4’s five management practices
Ensure stakeholders understand the strategic and operational requirements to co-create value and achieve business goals
Integrate the practices in the organization’s value streams
Understand the interfaces and synergies across these five practices
Apply metrics and practice success factors to improve performance
Measure, assess and develop the capability of the various practices covered by using the ITIL Maturity Model.