Topic 1

Understanding Lean

• About Six Sigma
• About Lean
• History behind Lean
• Toyota Production Systems
• The Toyota Precepts

Topic 2

Liker’s Toyota Way

• Philosophy
• Process
• People and Partners
• Problem Solving

Topic 3

The TPS House

• The Goals of TPS
• The First Pillar: Just In Time (JIT)
• The Second Pillar: Jidoka (Error-Free Production)
• Kaizen (continuous improvement)
• The foundation of the house

Topic 4

The Five Principles of Lean Business

• Value
• Value stream
• Flow
• Pull

Topic 5

The First Improvement Concept (Value)

• Basic characteristics
• Satisfiers
• Delighters
• Applying the Kano Model

Topic 6

The Second Improvement Concept (Waste)

• Muda
• Mura
• Muri
• The New Wastes

Topic 7

The Third Improvement Concept (Variation)

• Common Cause
• Special Cause
• Tampering
• Structural

Topic 8

The Fourth Improvement Concept (Complexity)

• What is complexity?
• What causes complexity?
• How to simplify?

Topic 9

The Fifth Improvement Concept (Continuous improvement)

• The PDSA Cycle (Plan, Do, Study, Act)
• The DMAIC Method

Topic 10

The Improvement Toolkit

• Gemba
• Genchi Genbutsu
• Womack’s Principle
• Kaizen
• A Roadmap for implementation