About Lesson
After completing this course, participants will have learned to:
Topic 1
Opening – Competition
- The importance of Continuous Improvement in business and government
Topic 2
Process Management
- Definitions
- Process Ownership
- Cost of Poor Quality
Topic 3
Lean Principles
- Seven Areas of Waste
- Value Stream Analysis
- 5S Principles
- Poka-Yoke Methods
Topic 4
Six Sigma
- Define Phase
- Measure Phase
- Analyse Phase
- Improve Phase
- Control Phase