Topic 1

Getting Started

• Workshop Objectives

Topic 2

Context

• What Generations Exist In The Workplace
• What Defines A Generation
• What This Means In Our Workplace

Topic 3

Traditionalist

• Their Background
• Their Characters
• Their Working Style

Topic 4

Baby Boomers

• Their Background
• Their Characters
• Their Working Style

Topic 5

Generation X’s

• Their Background
• Their Characters
• Their Working Style

Topic 6

Generation Y’s (millennial)

• Their Background
• Their Characters
• Their Working Style

Topic 7

Background

• Attitude
• Working Style
• Life Experience

Topic 8

Finding Common Ground

• Adopting A Communication Style
• Creating An Affinity Group
• Sharing Knowledge

Topic 9

Conflict Management (1)

• Younger Bosses Managing Older Workers
• Avoid Turnovers With A Retention Plan
• Breaking Down The Stereotypes

Topic 10

Conflict Management (2)

• Embrace The Hot Zone
• Treat Each Other As A Peer
• Create A Succession Plan

Topic 11

The Power of 4

• Benefits Of Generation Gaps
• How To Learn From Each Other
• Embracing The Unfamiliar

Topic 12

Wrapping Up

• Words from the Wise
• Action Plans and Evaluations