Topic 1

Getting Started

• Housekeeping Items
• Workshop Objectives
• The Parking Lot
• Action Plan

Topic 2

Building Trust

• Trust Your Team and They Will Trust You
• Beware of “Us vs Them” Territorial Issues
• Share Best Practices
• Create a Sense of Ownership
• Case Study

Topic 3

Setting Up Your Virtual Team (I)

• Choose Self-Motivated People with Initiative
• Face to Face Meetings at First (Kick-off Meeting)
• Diversity Will Add Value
• Experienced with Technology
• Case Study

Topic 4

Cultural Issues

• Respect and Embrace Differences
• Be Aware of Different Work Styles
• Know Your Team Members Cultural Background
• Case Study

Topic 5

Setting Up Your Virtual Team (II)

• Personality Can Count as Much as Skills
• Rules of Engagement
• Icebreakers and Introductions
• Case Study

Topic 6

To Succeed With a Virtual Team

• Set Clear Goals
• Create Standard Operating Procedures (SOPs)
• Build a Team Culture
• Provide Timely Feedback
• Case Study

Topic 7

Virtual Team Meetings

• Scheduling Will Always Be an Issue
• Have a Clear Objective and Agenda
• Solicit Additional Topics in Advance
• Discourage Just Being a Status Report
• Case Study

Topic 8

Dealing With Poor Team Players

• Manage Their Results, Not Their Activities
• Be Proactive, Not Reactive
• Check In Often
• Remove Them
• Case Study

Topic 9

Communication (I)

• Early and Often
• Rules of Responsiveness
• Face to Face When Possible
• Choose the Best Tool
• Case Study

Topic 10

Choosing the Right Tools

• Communication Software
• Collaboration and Sharing Tools
• Project Management Software
• Use What Works for You and Your Team
• Case Study

Topic 11

Communication (II)

• Be Honest and Clear
• Stay in Constant Contact
• Don’t Make Assumptions
• Set Up Email Protocols
• Case Study

Topic 12

Wrapping Up

• Words from the Wise
• Parking Lot
• Lessons Learned
• Completion of Action Plans and Evaluations