Course Content
Measuring Results from Training
    About Lesson

    After completing this course, participants will have learned to:

    Topic 1

    Getting Started

    • Housekeeping Items
    • Pre-Assignment Review
    • Workshop Objectives
    • Action Plans 

    Topic 2

    Assessing Learning before Training

    • Workplace Observation
    • Objectives Assessment
    • Pre-Assignments and Pre-Tests

    Topic 3

    Kolb’s Learning Styles

    • The Four-Stage Process
    • Accommodators
    • Divergers
    • Convergers
    • Assimilators

    Topic 4

    Assessing Learning during Training

    • Reviewing Learning Objectives
    • Performing Hip-Pocket Assessments
    • Quizzes and Tests
    • Skill Assessments

    Topic 5

    Kirkpatrick’s Levels of Evaluation

    • Overview
    • Level One: Reactions
    • Level Two: Learning
    • Level Three: Behavior
    • Level Four: Results

    Topic 6

    Assessing Learning after Training

    • Evaluation Timelines
    • Learning Journal
    • Goal Setting
    • Additional Methods of Evaluation

    Topic 7

    Types of Measurement Tools

    • Goal Setting
    • Self-Evaluations
    • Peer Evaluations
    • Supervisor Evaluations
    • High-Level Evaluations

    Topic 8

    The Long Term View

    • Creating a Long Term Evaluation Plan
    • Methods of Evaluation
    • Documenting Lessons Learned

    Topic 9

    Focusing the Training

    • Performing a Needs Assessment
    • Creating Learning Objectives
    • Drilling Down Into Content

    Topic 10

    Calculating the Return on Investment (ROI)

    • A Basic ROI Formula
    • Identifying and Measuring Tangible Benefits
    • Identifying and Measuring Intangible Benefits
    • Calculating Total Costs
    • Making a Business Case

    Topic 11

    Creating an Evaluation Plan

    • What Will We Evaluate?
    • When Will the Evaluation be completed?
    • How Will We Evaluate It?
    • Who Will Perform the Evaluation?

    Topic 12

    Wrapping Up

    • Words from the Wise
    • Parking Lot
    • Action Plans