Course Content
Meeting Management Training

After completing this course, participants will have learned to:

Topic 1

Getting Started

  • Workshop Objectives

Topic 2

Planning for the Meeting

  • Who Should Attend?
  • Where Should it Take Place?
  • Writing the Agenda

Topic 3

Preparing for the Meeting

  • What Do You Bring?
  • Electronic or Physical Invitations?
  • Scheduling and Logistics

Topic 4

Preparing a Meeting Space

  • Minimum Requirements
  • Nice Extras to Consider
  • Choose a Physical Room Layout

Topic 5

Electronic Aids/Devices

  • Options to Consider
  • Having a Plan B
  • Decide and Test

Topic 6

Roles and Responsibilities

  • The Chairperson
  • The Minute Taker
  • The Attendees
  • Large vs Small Meetings

Topic 7

Chairing a Meeting – Part One

  • Positive Start
  • The Agenda Rules
  • Parking Lot Options

Topic 8

Chairing a Meeting – Part Two

  • Keep the Meeting on Target
  • Managing Overtime
  • Holding Attendees Accountable

Topic 9

Managing Disruptions

  • Late Arrivals/Early Exits
  • Mobile Phones Policy
  • Off Topic Discussions
  • Conflict Resolution

Topic 10

Minute Taking

  • Minutes Explained
  • Taking Minutes
  • Minute Templates Reviewed
  • Ending and Follow-up Action Items

Topic 11

Getting the Most from Business Meetings

  • Keeping Meetings Under One Hour
  • Meeting Gamification
  • Using Prize Draws
  • Other Incentives to Consider