Module 1: Get started with Dynamics 365 Customer Insights – Data
- Introduction to the customer data platform
- Administer Dynamics 365 Customer Insights – Data
- Explore user permissions in Dynamics 365 Customer Insights – Data
Module 2: Ingest data into Dynamics 365 Customer Insights – Data
- Import and transform data
- Connect to data sources
- Work with data
Module 3: Create a unified customer profile in Dynamics 365 Customer Insights – Data
- Map data
- Match data
- Merge data
- Find customers
Module 4: Work with Dynamics 365 Customer Insights – Data
- Define relationships and activities
- Work with measures
- Work with segments
Module 5: Enrich data and predictions with Dynamics 365 Customer Insights – Data
- Enrich data
- Use predictions
- Use machine learning models
Module 6: Manage external connections with Dynamics 365 Customer Insights – Data
- Export data from Customer Insights – Data
- Use Customer Insights – Data with Microsoft Power Platform
- Display Customer Insights – Data records in Dynamics 365 apps
- More ways to extend Customer Insights – Data