Topic 1

Getting Started with Outlook 2016

• Navigate the Outlook Interface
• Perform Basic E-mail Functions

Topic 2

Composing Messages

• Create an E-mail Message
• Check Spelling and Grammar
• Format Message Content
• Attach Files and Items
• Enhance an E-mail Message
• Manage Automatic Message Content

Topic 3

Reading and Responding to Messages

• Customise Reading Options
• Work with Attachments
• Manage Your Message Responses

Topic 4

Managing Your Messages

• Manage Messages Using Tags, Flags, and Other Commands
• Organise Messages Using Folders

Topic 5

Managing Your Calendar

• View the Calendar
• Manage Appointments
• Manage Meetings
• Print Your Calendar

Topic 6

Managing Your Contacts

• Create and Update Contacts
• View and Organize Contacts

Topic 7

Working with Tasks and Notes

• Create Tasks
• Manage Tasks
• Manage Notes

Topic 8

Customizing the Outlook Environment

• Customize the Outlook Interface
• Create and Manage Quick Steps