Topic 1

Getting Started

• Workshop Objectives

Topic 2

Avoiding Bias in Your Selection

• Expectancy Effect
• Primacy Effect
• Obtaining Bias Information
• Stereotyping
• Case Study

Topic 3

Introduction to Recruitment

• What is Recruitment?
• Challenges and Trends
• Sourcing Candidates
• Requirements
• Case Study

Topic 4

The Background Check

• Preparation
• Data Collection
• Illegal Questions
• Being Thorough without Being Pushy
• Case Study

Topic 5

The Selection Process

• Job Analysis and Descriptions
• The Approach
• The Recruitment Interview
• Testing
• Case Study

Topic 6

Making Your Offer

• Outlining the Offer
• Negotiation Techniques
• Dealing with Difficult Issues
• Sealing the Deal
• Case Study

Topic 7

Goal Setting

• Using the G.R.O.W. Model
• Identifying Goal Areas
• Setting SMART Goals
• Using a Productivity Journal
• Case Study

Topic 8

Orientation and Retention

• Getting off on the Right Track
• Your Orientation Program
• The Checklist
• Following Up
• Case Study

Topic 9

The Interview

• Phone Interviews
• Traditional Interviews
• Situational Interviews
• Stress Interviews
• Case Study

Topic 10

Measuring the Results

• Cost Breakdown
• Employee Quality
• Recruiter Effectiveness
• Fine Tuning
• Case Study

Topic 11

Types of Interview Questions

• Direct Questions
• Non-Direct Questions
• Hypothetical or Situational Questions
• Behavioral Descriptive Questions
• Case Study

Topic 12

Wrapping Up

• Word from the Wise