Workplace Diversity Training

Categories: Human Resources

By the end of this training course, participants will:
Learn about stereotypes & biases, how they develop, and gain insights into one's own perspectives
Gain effective strategies for removing barriers to diversity in the workplace
Improve their listening & learn effective questioning techniques to communicate more effectively in a diverse population
Learn the importance of non-verbal communication, both one's own and that of others
Master ways of encouraging diversity in the workplace while discouraging and preventing discrimination
Learn how to respond to personal complaints & develop a support system to manage this resolution process in your organization
Gain a professional approach to record, analyze and resolve situations involving diversity
Learn how to create a mechanism of prevention to reduce negative or discriminating situations and to keep them from repeating

Course Content

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Course Outline for Workplace Diversity Training

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Diversity in the workplace results from the differences in cultural background, age, educational status and a wide range of other factors found in your workforce. The Workplace Diversity Training Course provides you with the skills to successfully manage their varied perspectives and ideas into positive interactions and create better performances in the workplace.
The Workplace Diversity Course by PD Training covers the following: what is diversity, reasons for and consequences of diversity in the workplace, how to deal with discrimination and other barriers to successful diversity management, effective listening and questioning techniques, dealing with diversity-related complaints, the appropriate verbal and non-verbal communications and much more.
This comprehensive training course is available across the U.S., including Atlanta, Austin, Baltimore, Birmingham, Boston, Charlotte, Chicago, Dallas, Houston, Jackson, Los Angeles, Manhattan, Miami, New York, Orlando, Philadelphia, San Antonio and Seattle.