You will install, upgrade, repair, configure, optimize, troubleshoot, and perform preventative maintenance on basic personal computer hardware and operating systems.
Identify the components of standard desktop personal computers.
Identify fundamental components and functions of personal computer operating systems.
Identify best practices followed by professional personal computer technicians.
Install and configure computer components.
Install and configure system components.
Maintain and troubleshoot peripheral components.
Troubleshoot system components.
Install and configure operating systems.
Maintain and troubleshoot installations of Microsoft Windows.
Identify network technologies.
Install and manage network connections.
Support laptops and portable computing devices.
Support printers and scanners.
Identify personal computer security concepts.
Support personal computer security.
Course Outline
Lesson 1: Hardware Fundamentals
Topic A: Computer System Components
Topic B: Storage Devices
Topic C: Device Connections and Interfaces
Lesson 2: Operating System Fundamentals
Topic A: Personal Computer Operating Systems
Topic B: Windows Control Panel Utilities
Topic C: Command Line Tools
Topic D: Windows Security Settings
Topic E: Windows Operating System Tools
Lesson 3: Operational Procedures
Topic A: Basic Maintenance Tools and Techniques
Topic B: Electrical Safety
Topic C: Environmental Safety and Materials Handling
Topic D: Professionalism and Communication
Lesson 4: Peripheral Components
Topic A: Install and Configure Display Devices
Topic B: Install and Configure Input Devices
Topic C: Install and Configure Expansion Cards
Topic D: Install and Configure Multimedia Devices
Lesson 5: Managing System Components
Topic A: Motherboards
Topic B: CPUs and Cooling Systems
Topic C: Select and Install Power Supplies
Topic D: RAM Types and Features
Topic E: Install and Configure Storage Devices
Topic F: Configure the System BIOS
Lesson 6: Installing and Configuring Operating Systems
Topic A: Implement Virtualization
Topic B: Install Microsoft Windows
Topic C: Windows Upgrades
Topic D: Windows Preventive Maintenance
Lesson 7: Customized Client Environments
Topic A: Standard Clients
Topic B: Custom Client Environments
Lesson 8: Networking Technologies
Topic A: Physical Network Connections
Topic B: TCP/IP
Topic C: Network Connectivity
Topic D: Ports and Protocols
Topic E: Set Up and Configure Windows Networking
Topic F: Networking Tools
Lesson 9: Installing, Configuring, and Maintaining SOHO Networks
Topic A: Install and Configure SOHO Networks
Topic B: SOHO Network Security
Lesson 10: Supporting Laptops
Topic A: Laptop Hardware and Components
Topic B: Install and Configure Laptop Hardware Components
Lesson 11: Mobile Computing
Topic A: Mobile Device Technologies
Topic B: Configure Mobile Devices
Lesson 12: Supporting Printers
Topic A: Printer Technologies
Topic B: Install, Configure, and Maintain Printers