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- Define and describe concepts and terminology that are fundamental to your understanding of the use of IT in a healthcare environment.
- Describe the medical environment including its organization, stakeholders, and the most significant technologies.
- Leverage core medical concepts to describe the use of IT in the medical workplace.
- Review the essential elements of computing including hardware, software, networking, and change control.
- Review tools and techniques for solving IT problems in the medical workplace.
- Integrate security best practices into your daily Healthcare IT workflow.
- Regulatory Requirements
- Identify standard agencies, laws, and regulations.
- Explain and classify HIPAA controls and compliance issues.
- Summarize regulatory rules of record retention, disposal, and archiving.
- Explain and interpret legal best practices, requirements, and documentation.
- Organizational Behavior
- Use best practices for handling PHI in the workplace.
- Identify EHR/EMR access roles and responsibilities.
- Apply proper communication methods in the workplace.
- Identify organizational structures and different methods of operation.
- Given a scenario, execute daily activities while following a code of conduct.
- IT Operations
- Identify commonly used IT terms and technologies.
- Demonstrate the ability to setup a basic PC workstation within an EHR/EMR environment.
- Given a scenario, troubleshoot and solve common PC problems.
- Install and configure hardware drivers and devices.
- Compare and contrast basic client networks and tools.
- Setup basic network devices and apply basic configuration settings.
- Given a scenario, troubleshoot and solve common network problems.
- Explain the features of different backup configurations and the associated maintenance practices.
- Classify different server types, environments, features, and limitations.
- Compare and contrast EHR/EMR technologies and how each is implemented.
- Medical Business Operations
- Identify commonly used medical terms and devices.
- Explain aspects of a typical clinical environment.
- Identify and label different components of medical interfaces.
- Determine common interface problems and escalate when necessary.
- Explain the basics of document imaging.
- Given a scenario, determine common clinical software problems.
- Describe change control best practices and its system-wide effects.
- Security
- Explain physical security controls.
- Summarize the different encryption types and when each is used.
- Apply best practices when creating and communicating passwords.
- Classify permission levels based on roles.
- Identify different remote access methods and security controls.
- Recognize wireless security protocols and best practices.
- Implement best practices in secure disposal of electronic or physical PHI.
- Implement backup procedures based on disaster recovery policies.
- Identify common security risks and their prevention methods.