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Managing App and Desktop Solutions with Citrix XenApp and XenDesktop 7.5 (CXD203)

Course Objectives


  • An understanding of server, desktop and application virtualization concepts
  • Experience with Windows Server 2012 R2, specifically:
  • Active Directory
  • Domains
  • Groups and User Accounts
  • Organizational Units
  • Group Policy Objects
  • Experience with Windows 7 and Windows 8.1 user interfaces
  • Basic storage knowledge (manage existing storage types, add new storage)
  • Basics of Citrix licensing
  • Familiarity with at least one hypervisor (XenServer, Hyper-V, or vSphere)
  • Basic understanding of the different types of profiles (local, roaming, mandatory)
  • Completed the following courses or can demonstrate equivalent knowledge: Introduction to XenDesktop

Course Objectives

  • Understand the XenDesktop 7 architecture, components, and communication
  • Delegate administration and manage licenses
  • Manage and monitor their hypervisor
  • Manage applications and desktops in a XenDesktop environment
  • Manage StoreFront and access for external end users
  • Manage policies and profiles
  • Manage sessions, sites, and users
  • Manage printing
  • Manage Provisioning Services and Personal vDisks

Course Outline

  1. Module 1: Understanding the Architecture of a XenDesktop Solution
    1. XenDesktop Architecture Overview
    2. User Layer
    3. Citrix Receiver
    4. Access Layer
    5. Citrix NetScaler
    6. Citrix StoreFront
    7. Discussion Question
    8. Control Layer
    9. Delivery Controller
    10. Machine Creation Services
    11. Ctrix Provisioning Services
    12. Hypervisor
    13. Virtual Delivery Agent (VDA)
    14. Discussion Question
    15. Resource Layer
    16. Applications
    17. Operating System Image
    18. Citrix User Profile Management (UPM)
    19. Policies
    20. Personal vDisk
    21. Management Layer
    22. Citrix Studio
    23. Citrix Director
    24. Discussion Question
    25. XenDesktop Site
    26. Ports
    27. Reinforcement Exercise: XenDesktop 7.5 Components
  2. Module 2: Managing Licenses and Delegating Administration
    1. Managing Licenses in Studio
    2. Discussion Question
    3. Types of Licenses
    4. Downloading, Allocating, and Importing a License File
    5. Discussion Question
    6. Adding a License Administrator
    7. Managing Delegated Administration
    8. Administrators
    9. Roles
    10. Scopes
    11. Adding an Administrator
    12. Creating a Custom Scope
    13. Editing a Custom Scope
    14. Creating a Custom Role
    15. Editing a Custom Role
    16. Editing an Administrator�??s Permissions
    17. Running a Delegated Administration Report
    18. Discussion Question
    19. Using PowerShell
    20. Discussion Question
    21. Monitoring Configuration Logs
    22. Displaying Configuration Log Content
    23. Generating Configuration Log Reports
    24. Changing Configuration Logging Settings
    25. Discussion Question
    26. Troubleshooting: Managing Licenses and Delegating Administration
    27. Reinforcement Exercise: Configuring Roles and Scopes
  3. Module 3: Managing and Monitoring the Hypervisor
    1. Architecture Overview
    2. Creating a Virtual Machine from an ISO
    3. Creating a Virtual Machine using XenCenter
    4. Installing Windows OS onto a Virtual Machine
    5. Installing XenServer Tools on a Virtual Machine
    6. Generalizing the Virtual Machine
    7. Creating a Template
    8. Managing Virtual Machines within a Hypervisor
    9. Creating a Virtual Machine
    10. Taking a Snapshot
    11. Discussion Question
    12. Restoring a Virtual Machine from Sysprep
    13. Copying a Virtual Machine
    14. Discussion Question
    15. Reverting to a Snapshot
    16. Discussion Question
    17. Adjusting Virtual Machine or Template Resources
    18. Adding Storage to a Virtual Machine or Template
    19. Adjusting the Storage Allocated to a Virtual Machine
    20. Adjusting the Memory Allocated to a Virtual Machine or Template
    21. Adjusting vCPUs Allocated to a Virtual Machine or Template
    22. Removing a Virtual Network Interface Controller (NIC) in XenCenter
    23. Adding a Virtual NIC in XenCenter
    24. Adjusting a Virtual NIC XenCenter
    25. Activating or Deactivating a Virtual NIC
    26. Discussion Question
    27. Configuring and Customizing Alerts
    28. Discussion Question
    29. Troubleshooting: Managing and Monitoring Hypervisors
    30. Reinforcement Exercise 1: Creating a Virtual Machine Template
    31. Reinforcement Exercise 2: Completing the Setup Process After Sysprep
  4. Module 4: Managing Desktops and Applications
    1. Architecture Overview
    2. Managing Machine Catalogs
    3. Creating New Resource Settings
    4. Machine Creation Services
    5. Discussion Question
    6. Creating a Machine Catalog
    7. Creating a Machine Catalog for Windows Server
    8. Installing the Virtual Delivery Agent
    9. Creating a Server OS Machine Catalog
    10. Creating a Machine Catalog for Windows Desktop
    11. Installing and Configuring the VDA
    12. Creating a Desktop OS Machine Catalog
    13. Creating a Remote PC Access Machine Catalog
    14. Discussion Question
    15. Managing Delivery Groups
    16. Creating a Delivery Group for Application Delivery
    17. Creating a Delivery Group for User Desktops
    18. Managing Resources
    19. Adding Machines to a Machine Catalog
    20. Perform an Update to the Master Image Virtual Machine
    21. Updating Desktops in a Machine Catalog
    22. Managing Computer Accounts
    23. Managing Power for Machines in a Desktop OS Delivery Group
    24. Reallocating Machines in a Delivery Group
    25. Discussion Question
    26. Shutting Down and Restarting Desktops
    27. Machine Creation Services
    28. Discussion Question
    29. Deleting Resources
    30. Enabling and Disabling Maintenance Mode o Removing Desktops from Delivery Groups o Deleting a Delivery Group
    31. Deleting Machines from a Machine Catalog
    32. Deleting a Machine Catalog
    33. Troubleshooting: Managing Desktops and Applications
    34. Reinforcement Exercise: Delivering Server Desktops
  5. Module 5: Managing StoreFront
    1. StoreFront Architectural Overview
    2. StoreFront Components
    3. StoreFront Communication
    4. Discussion Question
    5. StoreFront Management Console
    6. Creating a New Store
    7. Hiding a Store
    8. Discussion Question
    9. Managing Authentication
    10. Configuring Authentication
    11. Discussion Question
    12. Enabling End Users to Change their Passwords
    13. Managing Delivery Controllers
    14. Adding Delivery Controllers
    15. Removing Delivery Controllers
    16. Discussion Question
    17. Managing Receiver Updates
    18. Removing a Store
    19. Discussion Question
    20. Troubleshooting: Managing StoreFront
    21. Reinforcement Exercise: Creating and Configuring a New Store
  6. Module 6: Managing Policies and Profiles
    1. Managing Policies and Profiles
    2. Policy Precedence (Studio vs. Group Policy Objects)
    3. Creating Policies Using Studio
    4. Unfiltered Policy
    5. Using a Policy Template in Studio
    6. Creating a Policy Using Studio
    7. Applying a Policy Using Studio
    8. Editing a Policy Using Studio
    9. Prioritizing Policies Using Studio
    10. Discussion Question
    11. Creating a Computer Template In Studio
    12. Exporting a Policy Template Using Studio
    13. Importing a Policy Template Using Studio
    14. Obtaining the Resultant Set of Policy Using Studio
    15. Creating Policies Using Group Policy
    16. Discussion Question
    17. Creating and Applying a Group Policy Object
    18. Editing a Group Policy Object
    19. Using a User Template with Group Policy
    20. Discussion Question
    21. Importing a Policy Template with Group Policy
    22. Exporting a Policy Template with Group Policy
    23. Prioritizing a Policy Using Group Policy
    24. Discussion Question
    25. Obtaining the Resultant Set of Policy Using Group Policy Objects
    26. Troubleshooting: Managing Policies
    27. Managing User Profiles
    28. Configuring Folder Redirection
    29. Configurong Folder Redirection
    30. Managing Profile Settings Using Citrix Policies
    31. Resolving Conflicting Profiles o Streaming End-User Profiles o Discussion Question
    32. Troubleshooting: Profile Management
    33. Reinforcement Exercise 1: Working with Policies
    34. Reinforcement Exercise 2: Working with Profiles
  7. Module 7: Managing Sessions, Sites, and Users with Director
    1. Managing and Monitoring Sessions, Sites, and End Users with Director
    2. Director Overview
    3. Monitoring an End-User Session
    4. Accessing Director
    5. Monitoring within the Director Dashboard
    6. Monitoring Infrastructure
    7. Monitoring Connected Sessions
    8. Monitoring Logon Duration Averages
    9. Monitoring Machine and End-User Connection Failures
    10. Monitoring and Managing User Sessions
    11. Viewing End-User Sessions
    12. Searching for an End-User
    13. Monitoring End-User Applications
    14. Monitoring End-User Machine Processes
    15. Managing an End-User’s Machine Power Status
    16. Enabling or Disabling Maintenance Mode
    17. Resetting an End-User’s Profile
    18. Discussion Question
    19. Monitoring HDX Channels
    20. Sending a Message to an End-User
    21. Shadowing an End-User Session
    22. Disconnecting an End-User Session
    23. Logging an End-User Off
    24. Discussion Question
    25. Monitoring Historical Trends
    26. Troubleshooting: Managing Sites, Sessions, and End-Users with Director
    27. Reinforcement Exercise: Using Director
  8. Module 8: Managing Printing
    1. Managing Printing
    2. Default Printing Behavior
    3. Configuring Client Printing
    4. Modifying Client Printer Auto-Creation
    5. Discussion Question
    6. Adding Session Printers
    7. Managing Printer Drivers
    8. Automatic Installation of In-Box Printer Drivers
    9. Configuring Printer Driver Mapping and Compatibility
    10. Universal Printer Driver (UPD)
    11. Controlling Universal Printing Behavior
    12. Optimizing Printing Performance
    13. Configuring Printing Optimization
    14. Discussion Question
    15. Setting Up and Managing the Universal Print Server
    16. Troubleshooting: Managing Printing
    17. Reinforcement Exercise: Managing Printing
  9. Module 9: Managing Provisioning Services
    1. Managing Provisioning Services
    2. Citrix Provisioning Services
    3. Machine Creation Services of Provisioning Services
    4. Provisioning Services Overview and Architecture
    5. Discussion Question
    6. Navigating the Provisioning Services Console
    7. Creating the vDisk File
    8. Discussion Question
    9. Creating a Provisioning Services Master
    10. Installing the VDA
    11. Preparing the Master Image for Provisioning Services
    12. Creating the Master vDisk Image Using the Imaging Wizard
    13. Creating the Provisioning Services Target Devices
    14. Creating a New Machine Catalog
    15. Assigning a Machine Catalog to a Delivery Group
    16. Discussion Question
    17. Updating vDisks


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