Overview
ITIL 4 managing professional transitions course is intended to allow ITIL v3 candidates who have already invested to easily transition across to ITIL 4. This course empowers candidates to recognize their previous accomplishments while still gaining the up-to-date skills and knowledge needed to explore the digital service economy.
Audience:
- IT Managers & Support Teams
- IT Architects/Planners/Consultants
- System Administrators & Analysts
- Operations Managers
- Database Administrators
- Service Delivery Professionals
- Quality Analysts
- Process Owners & Practitioners