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Overview
ITIL 4 managing professional transitions course is intended to allow ITIL v3 candidates who have already invested to easily transition across to ITIL 4. This course empowers candidates to recognize their previous accomplishments while still gaining the up-to-date skills and knowledge needed to explore the digital service economy.
Audience:
- IT Managers & Support Teams
- IT Architects/Planners/Consultants
- System Administrators & Analysts
- Operations Managers
- Database Administrators
- Service Delivery Professionals
- Quality Analysts
- Process Owners & Practitioners
This course prepares you for Exam AZ-900. Download Course Contents Test your current knowledge Qubits
On completion of this course, you will know:
- Methodology & Assessment
- User Layer
- Access Layer
- Resource Layer – Images
- Resource Layer – Applications and Personalization
- Control Layer
- Hardware/Compute Layer
- Maintaining an App Layering Environment
- Disaster Recovery