Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate

Overview

Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate training course configure the Field Service application, implement solutions that manage the field service lifecycle, and deploy the Connected Field Service (IoT) solution.

Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate consist of following courses

Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate Review Benefits

• Perform discovery, planning, and analysis
• Manage user experience design
• Manage entities and data
• Implement security
• Implement integration
• Perform solutions deployment and testing
• Perform configuration
• Manage cases and the knowledge base
• Manage queues, entitlements, and SLAs
• Configure voice of the customer