Configuration in Microsoft Dynamics 365 for Sales and Customer Service

Overview

Configuration in Microsoft Dynamics 365 for Sales and Customer Service course is 2 Day training course helping individual and groups who needs to learn and extend their abilities to configure the Microsoft Dynamics 365 for Sales and Customer Service module. You will learn well-ordered guidelines to design Security utilizing security parts and Hierarchical Security, Configure Knowledge Management, Create Workflows, Dialogs, Actions, and Business Process Flows notwithstanding Configuring Dynamics 365 and Office 365 together for consistent coordination.

This course prepares you for Exam MB2-716. Download Course Contents Test your current knowledge Qubits

Course Prerequisites

• Basic knowledge of business process, workflows
• Office 365

Upon Completion of this Course, you will accomplish following:

• Introduction to Configuring Microsoft Dynamics 365
• Configuring Microsoft Dynamics 365, Business Units, Teams, and Users
• Microsoft Dynamics 365 Security Model
• Implementing Hierarchical Security
• Knowledge Management
• Introduction to Processes
• Business Process Flows
• Microsoft Dynamics 365 & Office 365